Privacy Policy

Privacy Policy

Introduction

Welcome to https://bird-food-that-does-not-germinate.feedersandmore.co.uk (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as a registered user, we process your data to provide personalized functionality and support your account.
  2. Website Visits: If you visit our websites linked to this policy, we may collect information about your interaction with these pages for analytics purposes.
  3. Communications: We may reach out to you via email, calls, or text messages (SMS) for newsletters, promotional offers, order updates, or customer support.

Personal Data Collection

We gather various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, registration date, and security information.
  • Payment Information: Data required for processing transactions, like credit/debit card numbers, expiration dates, and CVV codes, are securely stored.
  • Financial Information: This includes bank account details and billing addresses for order fulfillment.
  • Purchase Information: Details about products or services you’ve purchased from us, such as order history, quantities, and product specifications.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device ID, and advertising IDs.
  • Location Data: Information about your geographical location when using our GPS-enabled services or providing consent for location services.
  • Feedback: Any reviews, comments, or ratings you share with us, along with the corresponding metadata.
  • Social Media Information: If you choose to log in through social media accounts or share content on our platforms, we may collect data from those accounts (subject to their privacy policies).
  • Product Information: Details about products you’ve viewed, searched for, or added to your cart on our e-commerce platform.

We obtain this data through direct user input, tracking technologies, and third-party sources.

Cookies

We employ cookies to enhance your experience on our websites and improve analytics:

  • Strictly Necessary: These cookies enable basic functions like logging in and navigating the site.
  • Preference: They remember your preferences, such as language settings and display options.
  • Analytics: Used to gather statistics about how users interact with our sites, helping us improve performance.

Users can manage non-essential cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

The Company has implemented robust security protocols to safeguard your personal information:

  • Encryption: We use encryption to secure data during transmission and storage.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we have measures in place to prevent such data collection.

Your Rights (Geographically Dependent)

Depending on your location, you may have specific rights regarding personal data:

  • Access, rectification, erasure, restriction, and portability of your data.
  • Right to object to the processing of your data.
  • Non-discrimination in our dealings with you for exercising your data protection rights.
  • Filing appeals or complaints with relevant regulatory bodies.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or complaints, please contact us: